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FAQ
Frequently Asked Questions
FAQ
Is my payment secure?
Yes, your payment is secure. We have partnered with third-party vendors for payment processing who make sure your payment is secure according to the latest security standards
Do you save credit card information?
No, RAVCARE does not store any information related to credit cards, online wallets, bank accounts, and any other financial information.
How secure is my personal information?
All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
When do we collect information?
We collect the said information when you register on our site through the web or via the RAVCARE app.
What type of account can I use to pay online?
You can use checking, savings, debit or credit cards, online wallets, and other digital payment methods to pay for your appointments.
Is there any service fee that applies to online payments?
There are no additional service charges for making an online payment for appointments.
Do I get a refund in case of cancellation?
Please refer to the refund policy section in terms and conditions.
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